Privacy Policy

Gold Moment Tattoo Bali ("we", "our", or "us") operates the website https://www.goldmomenttattoobali.com/ and the associated booking and contact services.

Our studio is located at Jl. Mertanadi No.67, Kerobokan Kelod, Kec. Kuta Utara, Kabupaten Badung, Bali 80361, Badung, Bali, Indonesia 80361. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

We may collect the following types of information:

Information you provide directly:

• Full name, email address, and phone number submitted through contact or booking forms.
• Tattoo design preferences, placement, size, and any reference images you share.
• Messages you send us via WhatsApp, email, Instagram DM, or our website contact form.
• Newsletter subscription email address.

Information collected automatically:

• IP address, browser type, device type, and operating system.
• Pages visited, time spent on pages, and referring URLs.
• Cookie identifiers and similar tracking technologies (see Section 4).

We use the information we collect to:

• Process and confirm tattoo appointments and bookings.
• Respond to your inquiries and provide customer support.
• Send appointment reminders and aftercare instructions.
• Send promotional emails, flash-deal alerts, and studio news (only if you have opted in).
• Improve our website experience, content, and services.
• Analyze website traffic and user behaviour via analytics tools.
• Comply with applicable laws and prevent fraud or abuse.

We will never sell your personal information to third parties.

Our website uses cookies — small text files placed on your device — to enhance your browsing experience and gather analytics data. Types of cookies we use:

• Essential cookies: Required for core site functionality (e.g., form session tokens).
• Analytics cookies: Tools such as Google Analytics help us understand how visitors interact with the site.
• Marketing cookies: Used by platforms like Google Ads or Meta Pixel, if applicable, to measure ad performance.

You may disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our site.

We may share your information with:

• Service providers: Trusted third parties who assist in operating our website or conducting our business (e.g., email platforms, booking software, payment processors), subject to confidentiality agreements.
• Legal obligations: When required by law, court order, or governmental authority.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking records are retained for a minimum of 2 years for business and tax purposes. You may request deletion at any time (see Section 7).

Depending on your jurisdiction, you may have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restriction: Request that we limit how we process your data.
• Portability: Request transfer of your data to another service.
• Objection: Object to processing based on legitimate interest or for direct marketing.
• Withdraw consent: Unsubscribe from marketing emails at any time via the unsubscribe link or by contacting us.

To exercise any of these rights, please contact us at goldmomenttattoobali@gmail.com. We will respond within 30 days.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or disclosure. This includes SSL encryption, secure hosting, and access controls.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Our website may contain links to external sites such as Instagram, TikTok, Google Maps, or WhatsApp. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies when you leave our site.

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from minors. If we discover that a child under 18 has provided us with personal information, we will delete it promptly. If you believe a minor has submitted information to us, please contact us immediately.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes your acceptance of the updated policy.

If you have any questions or concerns about this Privacy Policy, please reach out:

• Business: Gold Moment Tattoo Bali
• Address: Jl. Mertanadi No.67, Kerobokan Kelod, Kec. Kuta Utara, Kabupaten Badung, Bali 80361, Badung, Bali, Indonesia 80361
• Email: goldmomenttattoobali@gmail.com
• Contact page: goldmomenttattoo.com/contact